What is the computer technical support program?
Computer technical support is the field of study involving computers in the areas of upgrade, repair, service and networking. The Diablo Valley College computer technical support certificate/degree program prepares students for entry-level employment in this industry.
As a computer technical support student, you will gain an in-depth understanding of PC hardware, networking fundamentals, Windows operating system technologies and computer servicing. In addition, you will take a course that will help you prepare for the A+ Computer Technician exam, which is intended for individuals with six months or more of computer technical support work experience.
Students who have earned a certificate or degree in computer technical support are prepared for entry-level positions at a computer helpdesk, as a computer technician or as a network technician.
Why study computer technical support?
Students of computer technical support receive a broad exposure to many technical aspects of the computer industry including operating system installation and configuration, software configurations, network installation configurations and computer repair. Each course in the certificate program explores one of the various areas of technology including networking, computer hardware, software and network cabling.